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User Research and Design

In this User Research and Design course you will learn and practice techniques of UI design exploration. First, you will learn and practice several techniques for user…

In this User Research and Design course you will learn and practice techniques of UI design exploration. First, you will learn and practice several techniques for user research, including in-person research and survey and log-analysis techniques. Then, you will learn to analyze and deliver user research in forms that support UI design, including personas, use cases, tasks, and scenarios. Finally, you will learn and practice ideation techniques that start from user research and broadly generate potential design ideas.

This course is structured to provide foundational knowledge and hands-on practice and how it informs design processes.

Introduction and Research Methods
This course begins with an overview of user research, including key methods such as interviews, focus groups, observations, and contextual inquiry, while emphasizing ethics and consent.

Data Collection and Analysis
Learners explore techniques like surveys, log analysis, and both qualitative and quantitative analysis to extract meaningful insights from user data.

Personas and Use Cases
The course covers creating personas, developing use cases, and designing task scenarios to inform the design process.

From Insights to Ideas
Students learn how to translate research findings into actionable design ideas through ideation and peer reviews.

This practical course equips learners to bridge the gap between understanding user needs and creating user-centered designs.

The course provides a comprehensive foundation for understanding and applying user-centered strategies in the design process. By combining theoretical knowledge with practical exercises, it empowers learners to uncover valuable insights, analyze data, and translate findings into effective design solutions. Whether you’re new to UX or seeking to refine your skills, this course equips you with the tools to create impactful, user-focused products.

User Experience Courses

What Will You Learn?

  • From User Research to Design
  • An Introduction to the Course
  • Introduction to User Research
  • Interview and Focus Groups
  • Observations
  • Contextual Inquiry
  • Ethics and Consent
  • Design a User Research Protocol
  • Log Analysis
  • Surveys and Questionnaires
  • Assignment Video: Observing Users
  • User Research Methods Quiz
  • Observation Review Practice
  • Qualitative Analysis
  • Quantitative Analysis
  • Personas I: What They Are; How They're Used
  • Personas II: Walking Through Examples
  • Use Cases
  • Tasks and Walkthrough Scenarios
  • Implications for Design
  • From Research to Ideas: Module Introduction
  • Idea Generation & Selection Peer Review

Taught by

Loren Terveen, Lana Yarosh, Joseph A Konstan, aiyi Zhu, Dr. Brent Hecht